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SALES CONSULTANT
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Haldane - Sales Consultant - Cape Town

HALDANE is seeking a consultative Sales Consultant who excels at building trusted relationships with architects, interior designers, and high net worth individuals.

This role requires someone who understands that luxury sales is about guidance and expertise, not persuasion. You will build trust through product knowledge, impeccable service, and genuine care for each client's project success.

We're looking for 3-5 years' sales experience serving premium clients - ideally in interior design, furniture, architecture, or luxury goods. You have refined interpersonal skills and the ability to read clients' needs intuitively. You work collaboratively within a small team and bring integrity to every interaction.

Responsibilities
Client Engagement:
  • Provide expert, consultative guidance to architects, designers, and private clients
  • Respond professionally to enquiries via email, ecommerce, telephone, and in-person appointments
  • Develop deep understanding of clients' projects, aesthetic preferences, and functional requirements
  • Guide clients through our collections, educating them on design features, material benefits, and customization options
  • Assist with finish selections, demonstrating refined understanding of colour, texture, and design trends
  • Send catalogues, pricelists, and tailored product recommendations.
Sales Administration:
  • Generate accurate, detailed quotes using MRP Easy software
  • Manage client relationships and sales pipeline in Pipedrive CRM
  • Maintain consistent, professional follow-up on quotes and enquiries
  • Gather complete client information: delivery details, finish specifications, billing information, and quantities
  • Compile order documentation including export paperwork
  • Process payments in accounting software.
Customer Delivery Logistics:
  • Coordinate complex delivery logistics for local, national, and international orders
  • Gather detailed delivery addresses and site access information
  • Obtain and manage transport and installation quotes
  • Schedule delivery dates and manage expectations
  • Facilitate 4-way communication between delivery partners, interior designers, end customers, and production team
  • Proactively resolve logistics challenges and keep all parties informed
  • Ensure seamless delivery experience that reflects HALDANE's premium standards.
Client Relations & Team Collaboration:
  • Build and maintain long-term relationships with clients based on trust and expertise
  • Liaise with clients in a helpful, timely, and professional manner throughout their journey
  • Work collaboratively with the HALDANE team, supporting shared goals
  • Pursue new business opportunities while nurturing existing relationships
  • Represent HALDANE's values of integrity, craftsmanship, and excellence.
Brand Representation:
  • Maintain immaculate showroom presentation
  • Represent HALDANE at trade shows, exhibitions, and industry events
  • Support website, ecommerce, and product configurator initiatives
  • Uphold HALDANE's reputation through every client touchpoint,
Essential Requirements
Experience & Skills:
  • 3-5 years' proven experience in consultative sales, ideally serving HNWI or professional clients
  • Demonstrated ability to build rapport with discerning, high-status individuals
  • Experience in interior design, furniture, architecture, or luxury retail sectors beneficial
  • Comfortable learning and working across multiple software platforms (MRP Easy, Pipedrive CRM, Gmail, ecommerce systems)
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail.
Personal Attributes:
  • High emotional intelligence - you read people well, adapt your approach, and build genuine connections
  • Team-oriented mindset - you thrive in collaborative environments and support your colleagues' success
  • Integrity and professionalism - you do what you say you'll do and represent the brand with honesty
  • Consultative approach - you guide rather than push, educate rather than sell
  • Refined aesthetic sensibility - you appreciate design, quality, and craftsmanship
  • Calm under pressure - you manage complex logistics and competing priorities with grace
  • Professional maturity - you represent HALDANE with polish and confidence
Practical:
  • Valid driver's license advantageous
  • Willingness to occasionally work trade shows or events

Mid-Level Role - Permanent Position
Remuneration: R25,000 – R35,000 per month (experience dependent)
 
Please click on the link below to submit your cover email, and CV
 
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info@haldane.co.za
 
Application Guidelines
 

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By sending HALDANE your CV and motivation, you provide HALDANE with personal information for the purpose of assessing your suitability for an interview. Please note that this advertisement does not constitute an employment offer, nor does it guarantee placement during the consideration period.

By submitting your CV and motivation, you authorise HALDANE to conduct enquiries and verification checks on the information you have provided, and you indemnify HALDANE against any action arising from such enquiries and checks.

HALDANE will compile a shortlist from all CVs and motivations received and will invite candidates it deems suitable for an interview.

By applying, you consent to your email address being added to the Interior Placements database. You can opt out of communications whenever you choose.

  Week 23 • Monday, 01 June 2026 valid till Sunday, 12 July 2026  
  Week 17 • Tuesday 21 April 2026 valid to Sunday 31 May 2026  
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KSA Gauteng Institute for Architecture IID Professions
Established  in 1989 by members of the kitchen industry, the Kitchen Specialists Association is a non-profit company managed by regional committees in Gauteng, KwaZulu-Natal and Western Cape and overseen by a national committee. The Gauteng Institute for Architecture is one of the oldest architectural organizations in South Africa, founded in 1900 as the Transvaal Institute of Architects.  We are a voluntary association affiliated to the South African Institute of Architects and endorsed by the South African Council for the Architectural Profession.

Our Mission: To serve our members’ interests, promote a better built environment and a greater awareness of Architecture.
The IID is the only professional body representing the Interior Design industry in South Africa. Serving the needs of registered, practicing interior architecture, interior design and interior decorating professionals as well as education institutions and suppliers that provide services to the interior design industry.
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  Week 17 • Tuesday, 21 April 2026