Spotlight Joinery

A Client Experience Consultant (senior sales and project management consultant) is responsible for leading clients through a journey from initial contact through brief meetings, design development and on to site to project completion. They handle all client liaison, general project management and ensuring our clients receive excellent service in all aspects of the project.

They are expected to hit sales targets as well handle negotiations with clients. Each consultant manages multiple projects in various phases at one time and will work alongside a design consultant, a production manager and a site manager.

There is potential for growth within the company and the group for a strong leader with a proven track record.

  • 3-5 year’s minimum experience in a client facing and sales position in a high end market
  • Strong project management skills and experience
  • Strong negotiation skills and experience for client and suppliers interactions
  • Strong understanding of numbers to lead negotiations, understand costings and profit margins
  • Proven sales background. Targets expectations will be set
  • Experience in joinery/design industry preferable, but for the right candidate we are willing to train in this field
  • Valid driver’s licence, own transport and own cell phone. Expenses will be paid
  • Experience in managing various subcontractors on building sites
  • Experience in liaising with other trades/professionals
  • Ability to work in a complex multi-cultural environment
  • Displays above average leadership skills and mentoring capabilities
  • Able to set and achieve deadlines and give regular updates on progress
  • Good levels of communication and easy to work with
  • High accuracy levels in decision making
  • Able to manage confidential information
  • Able to remain calm and work in pressurised environments
  • Demonstrate initiative and be pro-active towards daily tasks
  • Able to build good relationships at all levels both internally and externally
  • Willing to put in extra hours when needed, willing to go the extra mile
  • Flexible within a fast paced, ever changing environment
  • Strong sense of responsibility and accountability
  • Good, vibrant attitude and committed to being a team player
  • Energetic, outgoing personality, adaptable to different client needs
  • Driven by team incentives
  • Good references from more than one previous employer
  • Forward thinker, problem solver, solution driven, possess good judgement
  • Strong communications skills on all platforms – email, phone, face to face
  • Experience in working in stressful work environments and handle high volume of projects and tasks at once
  • Ability to read and interpret architectural drawings
  • Highly organised, committed to process and strong on administration tasks as well as client interaction. Success in this role requires excellence in both fields
  • Good time management and efficient
  • Candidate will be required to have a basic understanding of joinery and architecture including services (plumbing, electrical etc). If no experience will be required to learn within 3 months of starting position. Training will be provided
  • Interested in committing and growing with a company. Candidate should be looking for a stable, long term relationship with the company.
  • Above all else… Committed to making lives exceptional

Please click on the email link below to submit your comprehensive CV to Shanelle September
CV to include cover letter, personal profile, detailed work history with descriptions of roles and responsibilities and references for each.
If you have not heard back within 2 weeks of submitting, your application has not been successful.

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Week 29 | Monday 13 July 2020 valid until Sunday 16 August 2020
Internal Reference 2020/07004
  Interior Placements