HALDANE is seeking an experienced + dynamic Sales Consultant to provide phenomenal customer service to our clients. This person has a minimum of 5 years’ experience in sales within the décor / interior design industry. Someone creative, resilient, proactive + detail oriented. You will offer excellent + informative experience within the showroom + all communications prior to, during + after sales. A working understanding of international shipping processes is required.
Responsibilities:
Client Engagement
Greet showroom visitors and answer telephone enquiries professionally.
Respond to enquiries via email, ecommerce platform, telephone, and in-person appointments.
Develop deep understanding of clients' projects, aesthetic preferences, and functional requirements.
Guide clients through collections, educating them on design features, material benefits, customization options, and product capabilities and limitations including lead times.
Assist with finish selections, demonstrating refined understanding of colour, texture, and design trends.
Generate furniture finishes specification sheets for clients.
Send catalogues, pricelists, and tailored product recommendations.
Business Development & Proactive Sales
Proactively identify and reach out to interior designers, architects, and specifiers primarily in Cape Town, with periodic outreach to Johannesburg and Durban as agreed.
Present HALDANE catalogue and collections to design professionals through in-person meetings.
Build and nurture relationships within the interior design and architecture community.
Attend industry events and design community gatherings.
Research and pursue new business opportunities and sales leads.
Develop strategic partnerships with key design studios and hospitality project specifiers.
Maintain a pipeline of prospective clients and projects.
Sales Administration
Generate accurate, detailed quotes.
Manage client relationships and sales pipeline in CRM software, Gmail and
WhatsApp.
Conduct consistent, professional follow-ups on quotes and enquiries throughout the sales process.
Compile order documentation including export paperwork, invoices, pack lists, box labels, delivery notes.
Customer Delivery Logistics
Coordinate complex delivery logistics for local, national, and international orders.
Liaise with Production Manager, Driver, and logistics companies to schedule deliveries.
Gather detailed delivery addresses and site access information.
Obtain and manage transport and installation quotes.
Facilitate clear communication between delivery partners, interior designers, end customers, and production team.
Proactively resolve logistics challenges and keep all parties informed throughout the order process.
Ensure seamless delivery experience that reflects HALDANE's premium standards.
Client Relations & Team Collaboration
Build and maintain long-term relationships with clients based on trust and expertise.
Foster relationships with new clients and maintain established connections.
Work collaboratively with the HALDANE team, supporting shared goals.
Represent HALDANE's values of integrity, craftsmanship, and excellence.
Brand Representation
Maintain immaculate showroom presentation and styling.
Represent HALDANE at trade shows, exhibitions, and industry events.
Uphold HALDANE's reputation through every client touchpoint.
Requirements:
Experience: 5+ years in sales within the décor/design industry.
Education: Must hold a Diploma / Degree in Business Administration, Interior Design or Experience Design.
Character: You are Pro-Active, Well-spoken, Timeous + Professional, Stylish + Personable with beyond exemplary communication skills. You are organized
and diligent with great administration skills. You’re a team player with big
picture thinking.
Digital Software Skills: Email (Gmail), Acrobat PDF editing, Accounting software (Xero), Cloud Filing (Dropbox), CRM software (Odoo), Microsoft Office.
Valid South African Drivers’ License.
Senior Role - Permanent Position
Remuneration: R 45 000 - 50 000 (experience dependent)
Location: Salt River, Cape Town
Please click on the submit button below
to send your cover email and CV
By
sending
HALDANE your
CV and
motivation,
you will
be
providing
HALDANE with
personal
information
for the
purpose
of
investigating
whether
you
could be
considered
for an
interview.
Kindly
note
that
this
advertisement
does not
constitute
an
employment
offer,
neither
is
placement
guaranteed
during
this
period
of
consideration.
In
addition,
by
sending
HALDANE your
CV and
motivation,
you
authorise
HALDANE to
make
enquiries
and
checks
on the
information
you
provided
therein.
You
further
indemnify
HALDANE
against
any
action
consequential
upon
such
enquiries
and
checks.
HALDANE will
compile
a
shortlist
from all
CVs and
motivations
received
and will
invite
possible
candidates
it deems
suitable,
for an
interview.
Week
36 • Monday, 31 August 2026 valid until Sunday, 11 October 2026
Internal Reference 2026/08006
Established in 1989 by members of the kitchen industry, the Kitchen Specialists Association is a non-profit company managed by regional committees in Gauteng, KwaZulu-Natal and Western Cape and overseen by a national committee.
The Gauteng Institute for Architecture is one of the oldest architectural organizations in South Africa, founded in 1900 as the Transvaal Institute of Architects. We are a voluntary association affiliated to the South African Institute of Architects and endorsed by the South African Council for the Architectural Profession.
Our Mission: To serve our members’ interests, promote a better built environment and a greater awareness of Architecture.
The IID is the only professional body representing the Interior Design industry in South Africa. Serving the needs of registered, practicing interior architecture, interior design and interior decorating professionals as well as education institutions and suppliers that provide services to the interior design industry.
